faq

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FAQs - By Flocon

Frequently Asked Questions

What products does By Flocon offer?

We offer a wide range of products for cats, including beds, collars, tags, feeders, fountains, grooming tools, and toys.

Do you offer international shipping?

Yes, we offer international shipping. Shipping is free for orders above $50. Please check our shipping policy for more details.

What is your return policy?

We offer effortless returns within 30 days. If you are not satisfied with your purchase, you can return it for a full refund. Please review our return policy for further details.

How can I contact By Flocon for further inquiries?

You can contact us through our Contact Page. We're here to help!

How long does it take to process an order?

Orders are typically processed within 1-2 business days. Shipping times may vary based on your location.

Are the products tested for quality and safety?

Yes, all our products are tested and approved by Flocon and Bessie, our beloved cats, ensuring quality and safety for your furry friends.